CLP provides a reliable and safe electricity supply to its customers at all times, even during Hong Kong’s typhoon season. However, extreme weather can cause occasional voltage dips and temporary interruptions to the electricity supply which may affect customers. We apologise for any inconvenience it may cause.
How will I be kept informed about the progress of any repairs?
smart meters will receive alerts about power outages caused by supply network issues through the CLP app*, or mobile SMS or email. (*Excluding incidents caused by a failure of customers’ electrical equipment or during planned outages.)
log in and update your contact details now.
To prepare for the typhoon season, please watch the video ’Nine Tips to Follow - Before, During, and After Typhoons’.
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