1. What will the 2017 tariff be?

  • The Average Total Tariff in 2017 will be frozen at HK$1.132 per unit of electricity with a special fuel rebate of 2.3 cents per unit of electricity for all CLP customers.
  • The Average Basic Tariff will be adjusted upward by 3.3 cents per unit to 92.2 cents per unit of electricity, while the Fuel Cost Adjustment will decrease by 3.3 cents to 21 cents. The Average Total Tariff from 1 January 2017 will therefore be maintained at HK$1.132 per unit of electricity.
  • 2017 Tariff Table

Tariff Component

2016 Tariff
(cents per unit)

Change
(cents per unit)

2017 Tariff
(from 1 January 2017)
(cents per unit)

Average Basic Tariff

88.9

+3.3

92.2

Fuel Cost Adjustment

24.3

-3.3

21.0

Average Total Tariff

113.2

-

113.2

  • We will continue to offer the Energy Saving Rebate Scheme for the fifth consecutive year to help customers with low consumption levels and to encourage energy conservation. The package will result in 35% of residential customers and 44% of small business customers enjoying lower electricity bills than five years ago, before the scheme’s launch

2. How much will my rebate be and when will I receive it?

  • From January 2017, all CLP customers will receive a special fuel rebate of 2.3 cents per unit based on their electricity consumption between January and December 2016. The rebate will be automatically credited to existing customers’ accounts and used to offset electricity charges until the rebate amount is fully used.
  • Customers whose accounts have been terminated on or before 31 December 2016 can register for the rebate on www.clp.com.hk from now until 31 December 2017. After verification, we will send the rebate to customers by cheque or by transfer to their same-name CLP account.

3. What measures has CLP taken to help customers save energy?

  • We provide a variety of innovative tools and public education on energy efficiency and conservation to help customers save energy and reduce bills, and to help our younger generation lead a greener lifestyle.
  • In 2016, we launched the Eco Power 360, an enhanced online home energy assessment tool, to help residential customers understand more about their electricity consumption patterns and reduce usage. In addition, we also launched the Eco Rewards Scheme in order to incentivise customers to save electricity and participate in energy efficiency activities.
  • In 2015, we launched the Power Your Love Programme, a unique territory-wide campaign to encourage people to save energy and contribute to the well-being of the society by ‘transferring’ units of electricity saved by customers to help people in need. In 2016, more than 300,000 customers registered for the programme, an increase of 50% compared to 2015. Customers have saved a total of 12.5 million units of electricity to offset the power bills of underprivileged households in the first two years of the programme. As a result, CLP shareholders have donated a total of HK$12 million to help around 40,000 households in need. We will continue to run this programme in 2017.
  • In 2014, we set up the Eco Building Fund with about HK$70 million to provide subsidies to residential building owners to carry out energy efficiency improvement works from 2014 until 2018.
  • We have been introducing a suite of energy efficient solutions such as GREEN PLUS Energy Billboard and Meter Online 3.0 to help SME and business customers save energy and reduce operating costs.
  • To promote green living behaviour from an early age, we have introduced a host of programmes ranging from primary, secondary schools to university and college students. This year, we completed our public education pathway by stretching to kindergartens with the launch of the POWER YOU Kindergarten Education Kit programme, aiming to spark interest among kindergarten students in the world of electricity. Other programmes include the Green Elites Campus Accreditation Programme and Green Elites Portal, the Engineer in School Programme and the Green Studio, the first mobile classroom with an interactive 4D movie that delivers messages on environmental protection to primary schools students and local communities.

4. What has CLP done to help people in need?

  • We are committed to make every effort to care for our community.
  • We will continue to offer the Energy Saving Rebate Scheme for the fifth consecutive year to help customers with low consumption levels and to encourage energy conservation. The package will result in 35% of residential customers and 44% of small business customers enjoying lower electricity bills than five years ago before the scheme was launched.
  • In 2015, we launched the Power Your Love Programme, a unique territory-wide campaign to encourage people to save energy and contribute to the well-being of the society by ‘transferring’ units of electricity saved by customers to help people in need. In 2016, more than 300,000 customers registered for the programme, an increase of 50% compared to 2015. Customers have saved a total of 12.5 million units of electricity to offset the power bills of underprivileged households in the first two years of the programme. As a result, CLP shareholders have donated a total of HK$12 million to help around 40,000 households in need. We will continue to run this programme in 2017.
  • We organised the Elderly Yum Cha Programme in 2015 and 2016, distributing 200,000 coupons to some 70,000 elderly people to enjoy free dim sum breakfasts in restaurants across the territory. The programme was financed by a HK$5 million fund from CLP shareholders. Since 2011, we have partnered with local NGOs to launch Hotmeal Canteens which provide dietician-supervised hot meals for just HK$10 to low-income families, the unemployed and elderly people in need. By July 2016, more than 280,000 hot meals had been given to people in need in the Sham Shui Po, Kwai Tsing and Kwun Tong districts. The three canteens serve up about 10,000 hot meals every month.

5. How does CLP’s tariff management compare to those of other utilities worldwide?

  • Our tariff still remains very competitive compared to those in other major metropolitan cities such as Singapore, London, New York and Sydney.
  • We will continue to provide a reliable, safe and environmentally responsible supply of electricity and a world-class service to our customers.

6. Where can I find more details about the 2017 tariff?

  • For the 2017 tariff tables of various tariff classes, please click here.

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