Electrical Equipment Upgrade Scheme

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To be eligible for a subsidy, the Applicant must:

a. replace or upgrade their electrical equipment to more energy-efficient models, such as LED light bulbs and LED light tubes, air-conditioners with a Grade 1 energy efficiency rating, and more energy efficient air-conditioning systems for both retrofit and new installations.

b. be a CLP Power’s electricity account customer under Non-Residential Tariff except for “Temporary supply” account customer and “Government” account customer which is building, office or facility directly operated by the HKSAR Government;

c. perform retrofit of less energy efficient appliance(s) with eligible product(s) at the supply address of his/her CLP Power’s electricity account under Non-Residential Tariff. New installations are also eligible for CLP Power’s electricity account under Non-Residential Tariff. The number of purchased eligible product(s) applying for the subsidy shall not exceed the sum of number of retrofitted appliances and number of new installations; and

d. submit the subsidy application between 1 January 2019 and 31 December 2023 inclusive by filling in the application form, providing the proof of purchase of the eligible product(s), and accepting the Terms and Conditions.

To be eligible for a subsidy, the Applicant shall ensure that the eligible product(s) must be purchased between 1 January 2019 and 31 December 2023 inclusive.

The Scheme period is between 1 January 2019 and 31 December 2023 inclusive.

The Applicant can apply for subsidy more than once as long as the cumulative subsidy amount received does not exceed the subsidy ceiling while funding of the Scheme lasts.

The Scheme offers the following eligible products for subsidy application:

a. Air conditioner with Grade 1 Energy Label;

b. Air-conditioning system not under The Mandatory Energy Efficiency Labelling Scheme (MEELS);

c. LED light bulb; and

d. LED light tube

For air conditioner with Grade 1 Energy Label, it must be single packaged type or split type air conditioner with Grade 1 Energy Label on the “Record of Listed Models” in The Mandatory Energy Efficiency Labelling Scheme (MEELS), which is issued by the Electrical and Mechanical Services Department (EMSD) of the HKSAR Government. The Registration Record can be found in EMSD website: https://www.emsd.gov.hk/energylabel/en/households/rac/select_ac_result.php?type=all.

For air-conditioning system not under The Mandatory Energy Efficiency Labelling Scheme (MEELS), it must be of performance better than minimum coefficient of performance stipulated in the latest version of Code of Practice for Energy Efficiency of Building Services Installation issued by EMSD. The document can be accessed through http://www.beeo.emsd.gov.hk. Examples of the air-conditioning system are variable refrigerant flow (VRF) system, energy efficient air-cooled chiller or water-cooled chiller.

For LED light bulb, it must be:

a. used for the replacement of non-LED light bulb or for new installation;

b. (LED Emitting Diode) LED Lamps on the “Registration Records of Voluntary Energy Efficiency Labelling Scheme” (“VEELS”), which is issued by the Electrical and Mechanical Services Department (EMSD) of the HKSAR Government (Note: The Registration Records can be found in EMSD website: https://www.emsd.gov.hk/en/energy_efficiency/voluntary_energy_efficiency_labelling_scheme/registers/household_appliances/led_lamps/index.html. or other LED lamps including LED downlights. Priority will be given to the LED lamps registered under VEELS if the remaining funding amount of the Scheme is insufficient to provide subsidy for the outstanding eligible applications; and

c. used for non-decorative purpose.

For LED light tube, it must be:

a. used for the replacement of non-LED light tube or for new installation;

b. of either bendable type with length of no less than around one metre or non-bendable type (T5 or T8 standard, panel type) with length of no less than around 600 millimetres; and

c. used for non-decorative purpose.

To qualify for a subsidy, The Applicant should ensure that the eligible product(s) has(have) been installed at the supply address of his/her CLP Power’s electricity account under Non-Residential Tariff. The installation will be checked if the Applicant is selected for on-site post-installation inspection after submission of subsidy application, which will be arranged at the beginning of the month following to the application month.

To qualify for a subsidy, the Applicant must perform retrofit of less energy efficient appliance(s) with eligible product(s) or new installations at the supply address of his/her CLP Power’s electricity account under Non-Residential Tariff.

The Scheme aims to promote energy efficiency and conservation by providing subsidy to CLP Power’s electricity customers to use energy efficient end-use appliances. The eligible products are those with higher cost effective energy saving.

It does not matter where the Applicant can purchase the eligible products provided that the products meet the eligible requirements and proof of purchase requirements can be fulfilled.

For air conditioner with Grade 1 Energy Label, it must be single packaged type or split type air conditioner with Grade 1 Energy Label on the “Record of Listed Models” in The Mandatory Energy Efficiency Labelling Scheme (MEELS), which is issued by the Electrical and Mechanical Services Department (EMSD) of the HKSAR Government. The Registration Record can be found in EMSD website: https://www.emsd.gov.hk/energylabel/en/households/rac/select_ac_result.php?type=all.

(LED Emitting Diode) LED Lamps on the “Registration Records of Voluntary Energy Efficiency Labelling Scheme” (“VEELS”), which is issued by the Electrical and Mechanical Services Department (EMSD) of the HKSAR Government (Note: The Registration Records can be found in EMSD website: https://www.emsd.gov.hk/en/energy_efficiency/voluntary_energy_efficiency_labelling_scheme/registers/household_appliances/led_lamps/index.html. or other LED lamps including LED downlights. Priority will be given to the LED lamps registered under VEELS if the remaining funding amount of the Scheme is insufficient to provide subsidy for the outstanding eligible applications.

The proof of purchase of the eligible product(s), in the form of copy(ies) of invoice(s) or receipt(s), and goods delivery note(s) if any, is required for the process of the subsidy application and it must include at least the following information:

a. Name, correspondence address and telephone number of the vendor, from which the eligible product(s) is(are) purchased;

b. Date(s)of purchase of the eligible product(s); and

c. Itemised description of each purchased eligible product type, including such information as:

• product description;

• brand;

• model number;

• quantity; and

• purchase price per unit (net) (in HK$)

If the proof of purchase issued by the vendor is printed with the name, correspondence address and telephone number of the vendor but other required information is not fully printed on the proof of purchase, clearly written or printed supplementary information provided by the Applicant is acceptable.

If the proof of purchase issued by the vendor is not printed with the name, correspondence address and telephone number of the vendor, clearly written or printed supplementary information provided by the Applicant is acceptable provided that company chops of the vendor are stamped on the proof of purchase and next to the supplementary information.

CLP Power reserves the right to request the Applicant to show the original proof of purchase as part of the application process.

The Applicant can only be eligible for joining the Scheme if the purchase prices in HK$ are provided in the proof of purchase.

CLP Power reserves the right to conduct an on-site post-installation inspection at the supply address of the Applicant’s electricity account to check the accuracy of the information provided in the application form, the original proof of purchase, and the installation of the eligible product(s) before approving a subsidy. If the Applicant has lost the receipt, he/she has to ask the vendor to re-generate the receipt for him/her.

The subsidy ceiling for each CLP Power’s electricity account under Non-Residential Tariff is HK$4,000 over the period between 1 January 2019 and 31 December 2023 inclusive while funding of the Scheme lasts.

The Applicant may make use of the subsidy to purchase eligible product(s) of any combination of “Air conditioner with Grade 1 Energy Label / Air-conditioning system not under MEELS / LED bulb / LED tube”.

If the applicable tariff to a CLP Power’s electricity account is changed between Non-Residential Tariff and Bulk Tariff or Large Power Tariff without change of the electricity account number during the Scheme period, the account shall be eligible for subsidy application with a new subsidy quota amount equal to the difference by subtracting the used quota amount under original tariff from the eligible ceiling of a normal account under new tariff. If the difference is a negative amount, the new subsidy quota amount will be zero for the electricity account.

If the applicable tariff to a CLP Power’s electricity account is changed from Non-Residential Tariff to Residential Tariff without change of the electricity account number, during the period between 1 January 2019 and 31 December 2023 inclusive, the account shall not be eligible for subsidy application any longer.

If a CLP Power’s electricity account under Non-Residential Tariff is terminated during the period between 1 January 2019 and 31 December 2023 inclusive, the remaining subsidy amount in the account will be cancelled and no subsidy application will be allowed for the account.

If a new CLP Power’s electricity account under Non-Residential Tariff is registered during the period between 1 January 2019 and 31 December 2023 inclusive, the account shall be eligible for HK$4,000 subsidy ceiling until end of 31 December 2023 while funding of the Scheme lasts.

If the Applicant submitted a subsidy application and cannot get subsidy until end of 31 December 2023 due to unavailability of funding of the Scheme, the application will no longer be valid and will be cancelled without subsidy given to the Applicant.

Remaining subsidy quota amount, if any, in a CLP Power’s electricity account under Non-Residential Tariff as at end of 31 December 2023 will be cancelled.

If the remaining subsidy quota amount in the Applicant’s CLP Power’s electricity account under Non-Residential Tariff is not sufficient to fully pay for a successful subsidy application, the Applicant will receive the remaining subsidy quota amount only while funding of the Scheme lasts without any reimbursement of the shortfall in subsidy amount.

The Applicant can submit subsidy application through CLP Online Submission, CLP Power’s GREENPLUS Experience Centre and Smart Energy Experience Centre or CLP Power’s Smart Shopping Website at https://store.clp.com.hk/en/ App. However, application by posts is not accepted.

The applicant must fill in the application form, provide the proof of purchase of the eligible product(s), and accept the Terms and Conditions.

The Applicant can submit online application regardless of whether he/she has a CLP Online Account. If the Applicant prefers to use a CLP Online Account but does not have a CLP Online Account, he/she is required to register a new online account before starting the subsidy application through online account.

The Applicant should keep the proof of purchase of the eligible product(s), in the form of copy(ies) of invoice(s) and/or receipt(s) in good condition and install the eligible product(s) at the supply address of the Applicant’s electricity account.

If the Applicant is not selected for the on-site post-installation inspection and the application is successful, CLP Power will reimburse the subsidy amount in the form of credit on electricity bill of the Applicant’s CLP Power’s electricity account under Non-Residential Tariff at the supply address while funding of the Scheme lasts.

CLP Power reserves the right to conduct an on-site post-installation inspection at the supply address of the Applicant’s CLP Power’s electricity account under Non-Residential Tariff to check the accuracy of the information provided in the application form, the original copy(ies) of the proof of purchase, and the installation of the eligible product(s) before approving a subsidy.

The Applicant does not need to provide such proof if the eligible products are purchased on CLP Power’s Smart Shopping Platform.

The subsidy amount shall be credited to the Applicant’s electricity account to offset electricity charges.

The subsidy amount will be reflected as credits in your electricity bills and offset against your charges. The net balance (if any) will be fully credited to your Electricity Supply Account or fully paid by cheque made payable to the Electricity Account Holder (The amount must be HK$150 or above. For amount less than HK$150 will be carried forward to the next bill).

The Applicant can apply for the Scheme as new application. Funding of the Scheme is limited and available to the Applicant on a first-come-first-served basis while funding of the Scheme lasts.

The Applicant should ensure, at his / her own responsibilities, the eligible product(s) was(were) installed safely and that installation of the eligible product(s) shall comply with the Building Energy Efficiency Ordinance published by the HKSAR Government. 　

The Scheme is unable to guarantee a subsidy. The Scheme will provide subsidy for the eligible product(s) on a first-come-first-served basis while funding of the Scheme lasts.

Upon receipt of subsidy for eligible product(s) purchased for subsidy application, the Applicant cannot resell the eligible product(s) to third party for cash or its equivalent.

If a registered CLP Power’s electricity account under Non-Residential Tariff is changed during the period between 1 January 2019 and 31 December 2023 inclusive, HK$4,000 subsidy ceiling will not be newly allocated to the new account at the same premises unless the account change is due to either change of legal ownership of the premises or change of tenancy of the premises.

Subsidy application for eligible LED light bulb(s)/tube(s) retrofit is applicable for the replacement of non-LED light bulb(s)/tube(s) only.

The Applicant shall ensure that installation of the eligible product(s) shall comply with the Building Energy Efficiency Ordinance published by the HKSAR Government.

The Applicant should dispose of his/her replaced product(s) properly.

CLP Power shall assume no responsibility whatsoever for the repair and maintenance or for any incidents or accidents associated with the usage of the eligible product(s) installed under the Scheme.