Users registered with a CLP online Account - Please login to submit your request.
Note: Bulk Tariff and Large Power Tariff Customers are requested to use any of the other channels listed below.
You can apply for electricity connection via any of the channels listed below:
Customer Service Hotline
Customer Service Centres
Fax or Mail
Download the relevant form and fax the completed document to us on 2678 6368, or mail it to CLP Customer Care Team, 13/F, 6 On Lai Street, Shatin, NT, Hong Kong.
You can check the status of your application, as well as opting for Autopay and Change of Load Application services, via our Application Progress Tracking system, a way to give you the assurance you need. (This service is not available to Bulk Tariff and Large Power Tariff Customers.)
Applying for or by obtaining electricity from CLP, a customer agrees to be bound and to abide by CLP’s Supply Rules. These rules and other terms and conditions may be revised from time to time.
Above all, a customer should not resell electricity obtained from CLP to any third party. If CLP is given cause to suspect such misdemeanour, electricity supply to the customer may be terminated.
Customer Personal Information Collection Statement
Eco Rewards Promotion Terms and Conditions
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For any other comments, email: CSD@clp.com.hk