Residential Customers

Residential Customer Service_key visual

Effective for Consumption on and after 1st October, 2018

1. The Residential Tariff applies to residential customers where electricity is used solely for residential purposes.

2. This Tariff is based on bimonthly meter-readings.

3. This Tariff will be the aggregate of the following items:

(a) Energy Charge

Total Bimonthly Consumption Block

Rate (Cents/Unit)

Each of the first 400 units

84.3

Each of the next 600 units

97.7

Each of the next 800 units

113.5

Each of the next 800 units

144.3

Each of the next 800 units

167.2

Each of the next 800 units

177.6

Each unit over 4200

178.8

(b) Fuel Cost Adjustment

The fuel cost adjustment is 27.8 cents per unit based on forecasted fuel prices in the latest Tariff Review.

The fuel cost adjustment will be revised automatically on a monthly basis to take into account the difference between actual prices of fuels used and the forecasted fuel prices, and will be posted on a monthly basis on the company website.

 (c) Energy Saving Rebate

The rebate is only applicable to a bill with total bimonthly consumption of 400 units or less. The rebate will be calculated at the following rate:

Total Bimonthly Consumption Range

Rebate Rate (Cents/Unit)

1-200 units

17.2 cents per unit on total consumption

201-300 units

16.2 cents per unit on total consumption

301-400 units

15.2 cents per unit on total consumption

(d) Rent & Rates Special Rebate

The rebate is 1.1 cents per unit.

CLP has made a commitment to return to customers any refunds made by Government in respect of CLP’s claims against Government’s overcharging of our rent and rates over the past years. The actual amount and the eventual time period for this Rent & Rates Special Rebate will be subject to the final resolution of this matter with Government.

4. Concessionary Tariff for the Elderly

(a) Customers aged 60 or above who live either alone or with other similarly qualified elderly, and who are relying on or entitled to Comprehensive Social Security Assistance, are eligible.

(b) The approved applicant will be offered half-price for the first 400 units of electricity consumed in two months plus an exemption of the minimum charge per bill.

(c) Energy Charge, Fuel Cost Adjustment, Energy Saving Rebate and Rent & Rates Special Rebate under Residential Tariff continue to apply.

5. Night Water Heating Rate

(a) The Night Water Heating Rate is applicable to customers already registered under the relevant scheme. New applications to said scheme are no longer accepted.

(b) The charges for the bimonthly consumption under this Rate will be the aggregate of the following items:

(i)  Energy Charge

The energy charge is 57.9 cents per unit.

(ii)  Fuel Cost Adjustment

The fuel cost adjustment is 27.8 cents per unit based on forecasted fuel prices in the latest Tariff Review.

The fuel cost adjustment will be revised automatically on a monthly basis to take into account the difference between actual prices of fuels used and the forecasted fuel prices, and will be posted on a monthly basis on the company website.

(iii)  Energy Saving Rebate

The rebate is only applicable to a bill with total bimonthly consumption of 400 units or less.  The rebate will be calculated at the following rate:

Total Bimonthly Consumption Range

Rebate Rate (Cents/Unit)

1-200 units

17.2 cents per unit on total consumption

201-300 units

16.2 cents per unit on total consumption

301-400 units

15.2 cents per unit on total consumption

(iv)  Rent & Rates Special Rebate

The rebate is 1.1 cents per unit.

CLP has made a commitment to return to customers any refunds made by Government in respect of CLP’s claims against Government’s overcharging of our rent and rates over the past years. The actual amount and the eventual time period for this Rent & Rates Special Rebate will be subject to the final resolution of this matter with Government.

6. Minimum charge per bill: $36.00

7. This Tariff, the Supply Rules and other conditions are subject to revision from time to time.

8. Payment of any bill received later than the due date may be subject to a late payment charge of 5% of the original amount due. 

9. Customers' energy charge and energy saving rebate shall be adjusted in the following circumstance on a pro-rata basis.

If the period between two successive meter-readings is outside the 55-65 days range, an adjustment to the block size under paragraph 3 (a) and 3 (c) of the respective applicable energy charge tariff rate and energy saving rebate tariff rate will be made, as follows:

Applicable block units = Normal block units x N / 60

N = Number of days between two successive meter-readings

Note: In this rate table,

-"Unit" shall mean one kilowatt-hour (kWh) of electricity

-"Bimonthly" shall mean the period of approximately two months between a meter-reading (including estimations) and the next one.

Loading

Feedback
Close popup

Your Feedback

We appreciate your feedback which helps us to constantly improve our site. Please rate your experience.

Thank you!

System error. Please try again later.

Back To Top