Eligible Households and Distribution Method of Coupons

Eligible households include:

  • Residential customers with low level of electricity consumption*
    Coupons will be issued electronically and credited into the eCoupons Wallet on the CLP Domeo rewards platform^. Notifications on how to collect the coupons will be sent out by post or email starting from early March. 
  • Elderly customers who are under concessionary tariffs**
    Eligible customers under the Concessionary Tariff for the Elderly will receive HK$100 in physical coupons. These coupons will be mailed to customers in batches starting at the end of March, with all distributions expected to be completed by mid-April.
Note:

*Low electricity consumptions refer to a total consumption of 2400kWh or less in 2025 (bi-monthly, six bills all inclusive).

**Concessionary Tariff Customers refers to customers who have successfully applied and the tariff type “Concessionary” has been effective as such on or before December 31, 2025.

^ eCoupons can be used on the CLP Eco Rewards platform as well as at nearly 4,000 participating physical retail stores and restaurants.

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