We are committed to delivering safe and reliable electricity at a reasonable cost. Find out how we continuously improve our service standards.
Performance standards
We strive to provide our customers with safe, reliable and quality service. Please refer to the table below for our 2024 targets and 2023 performance:
Performance Standards
2024 Targets
2023 Results
Reliability of electricity supply
>99.99%
Notify customers 3 working days in advance of planned outage
>99%
Average arrival time for loss of supply inspection
<28 minutes#
Average supply restoration time after fault outage
< 2 hours#
Provide appointments for installation inspections within 3 working days
96.50%
Carry out site investigation on consumption enquiries within 3 working days
98%
Keep appointments to visit customers for supply applications within a 1.5-hour time slot
99.8%
Connect and supply electricity within the same day after satisfactory installation inspection
99.98%
Reconnect supply within the same day of payment of outstanding charges
95%
Answer Emergency Service Hotline by Customer Service Officer within 20 seconds (effective in 2022)
90% of answering time
Answer Enquires Hotline by Customer Service Officer within 20 seconds (effective in 2022)
80% of answering time
Average queuing time for customer service enquiries at Customer Service Centres
Within 3.5 minutes
# Excluding incidents occurred during major events which are specified in the Scheme of Control Agreement.
Customer and community engagement
CLP Customer Consultative Group (CCG)
CLP Local Customer Advisory Committees (LCAC)
About the CCG
We understand the importance of listening to our customers and believe that customers can help us assess quality of our service. In 1992, we formed the CLP Customer Consultative Group (CCG) with the support from Consumer Council. Members of CCG represent a wide spectrum of customers. The number of members has increased from 5 to 15 over the years, to reflect an ever-growing customer base and service variety.
Purpose
To enhance relationship between CLP and its customers
To improve customer services, ensuring that interests of all customers are considered
To properly deal with customer complaints
Role
Exchange ideas and information to ensure interests of residential and business customers are considered and make recommendations where appropriate
Examine customer complaints and consider ways and means to reduce incidence of the complaints
Monitor the application of the Supply Rules and make proposals for amendments where appropriate
Encourage better communication with customers through discussions with appropriate interested groups, with a view to bringing together different points of views
“The Customer Consultative Group (CCG) has come a long way since its inception in 1992 as a consultative and advisory body in furtherance of the relationship between CLP and its customers.
Thanks to the incredible contributions and efforts of the chairpersons and members over the years, CCG has become a strong force working hand in hand with CLP to provide customers with the best quality service and value with a view to enhancing both productivity and efficiency for the benefit of customers.
With a distinguished record of services achieved over the last three decades and the continued support and professional advices from members of CCG in the years ahead, I am confident that CLP will continue to go from good to great in delivering world-class reliability, environmental performance and service excellence to customers and the community at large.”
Dr. Johnnie ChanChairman, CLP Customer Consultative Group
CCG Members (2023-2025)
*Listed in alphabetical order of surname
14 Local Customer Advisory Committees (LCACs) were formed in 1994 to strengthen customer communication. The committees consist of representatives from different customer segments, such as:
Management professionals;
Resident association members;
Small and Medium Enterprises (SMEs) business owners;
Community leaders; and
Rural committee members.
We have built a trusting relationship with each LCAC over the years. Our members’ timely feedback has helped us to resolve customer concerns.
Role of LCAC
To advise CLP on customer service issues in a distinctive and efficient manner;
To enhance communication between CLP and its customers;
To help promote service initiatives of CLP; and
To support CLP's participation in the local communities.
LCAC members
Chairman
Mr Yu Hon Kwan, Randy, MH, JP, is the Chairman of Islands CLP Local Customer Advisory Committee and the Appointed Member of Islands District Council. He also serves the community via a number of public service positions, such as the member of District Fire Safety Committee (Islands District), Security Bureau’s Independent Police Complaints Council, Development Bureau’s Lantau Conservation Fund Advisory Committee, Agriculture, Fisheries and Conservation Department’s Country and Marine Parks Board, and Home and Youth Affairs Bureau’s Community Investment and Inclusion Fund Committee. He is also the Chairman of both Hong Kong Islands District Association and Islands Community Foundation Association, and the Captain of Islands (Lantau) District Services & Community Care Team. Mr Yu was appointed Justice of the Peace in 2010, awarded a Medal of Honour in 2015, and appointed New Territories Justice of the Peace in 2020.
Mr Yu graduated from University of Reading with a BSc (Hons) in Quantity Surveying, he is a member of the Royal Institution of Chartered Surveyors. He was also a lecturer at universities in Hong Kong and the UK, teaching subjects in construction field. Mr Yu is currently the General Manager (Community Relations) at Henderson Land Development Company Limited.
Vice Chairman
Mr Hui Chun Lung, MH
Mr Wong Man Hon, MH
Member
Ms Chau Chuen Heung, SBS, MH, JP
Mr Cheung Tak Shing
Ms Ching Ngon Lai, Lily
Mr Ho Chun Fai
Mr Ho Siu Kei
Ms Lau Suk Han, Rita
Ms Lee Kwai Chun, MH
Mr Luo Cheng Huan
Mr Ng Man Kit
Mr Pang Wah Kan, MH
Mr Tu Sik Man, Simon
Ms Wong Chau Ping, Joyce
Mr Wong Hon Kuen
Ir Wong Ka Wo, Kelvin
Honorary Member
Mr Kwong Kwok-wai, MH
Mr Lam Wai-keung, Daniel, SBS, JP
Mr Ng Siu Yuen, Nelson
Hon Tang Ka Piu, Bill, BBS, JP
Mr Yung Chi Ming, BBS, MH
Chairman
Mr Siu Chor Kee, Caecage, BBS, MH, JP, is the Chairman of Kowloon City CLP LCAC and has been a member of the Committee since 2001. Mr Siu is currently the Managing Director of the Ocean Empire Limited. Mr Siu holds a number of public service positions, such as Member of the Hong Kong SAR Fight Crime Committee, Member of District Fire Safety Committee (Kowloon City District), Chairman Hong Kong Repertory Theatre, Second Vice President of Hong Kong Justice of the Peace Association, Chairman of Action Green Committee, Honorary Advisor of Committee on Community Support for Rehabilitated Offenders, Vice Chairman of Chiu Yang Residents' Association of Hong Kong, Permanent Honorary President of the Hong Kong Kowloon City Industry and Commerce Association. He was also Ex Officio member of the Social Enterprise Advisory Committee of the Home Affairs Bureau, Chairman of Enhancing Self-Reliance Through District Partnership Programme Advisory Committee of the Home Affairs Department, Chairman of District Fight Crime Committee (Kowloon City District), and the Chairman of Yan Oi Tong and an appointed member of the Tuen Mun District Council.
Vice Chairman
Mr Chai Kwong Wah, Peter, MH
Mr Ng Hoi Shan, Aaron, MH
Member
Ir Ho Chi Shing
Mr Ho Hin Ming, BBS, MH
Sr Kam Siu Lam, Angel
Mr Kwan Ho Yeung, Roger
Mr Spencer Kwan
Ir Sr Lee Man Kwong, Jonathan
Mr Lio Weng Tong
Ms Man Sze Wing, Jessica, MH
Mr Tang Kwok Wah
Ms Diana Wong, MH
Hon Yang Wing Kit
Mr Yue Chee Wing, Admond
Honorary Member
Mr Mak Hon Kai, BH, MH
Ms Siu Yuen Sheung, BBS, JP
Ms Tsui Hung Ying, MH
Chairman
Ms Tam Wai Chun, BBS, MH, is the Chairman of Kwai Tsing CLP LCAC and has joined the Committee since 2011. Ms Tam is also the Chairman of the Union of Women (Cheung On) and member of Tsing Yi North East Area Committee.
Vice Chairman
Ms Lam Chui Ling, Nancy, MH, JP
Mr Li Wing Kuen, Simon
Member
Mr Chan Chi Wing, MH
Ms Chan Oi Yi, Miranda
Mr Cheung Yam Lung
Mr Chow Kim Ho
Ms Kwok Fu Yung, MH
Mr Lam Chi Wah, Gary
Ms Lau Chi Wan, Vanessa
Mr Lau Hing Wah, James, BBS, MH, JP
Ms Lau Mei Lo
Mr Ngai Kwan Lam
Ms Zhang Yingsi, Tiffany
Honorary Member
Mr Lee Chi Keung, Alan, MH
Ms Poon Siu Ping, Nancy, MH
Mr Tang Kwok Kong, BBS, MH, JP
Chairman
Mr. Yip Hing Kwok, Wilson, BBS, MH, JP, is the Chairman of Kwun Tong CLP LCAC and has been a member of the Committee since 2001. Mr. Yip is a Member of the Property Management Services Authority. He also holds a number of public service positions, such as Chairman of the Amoy Gardens Owners Committee, Chairman of Kwun Tong West Area Committee, Captain of Kwun Tong To Tai Care Team, Chairman of 1070th East Kowloon Group of the Scout Association of Hong Kong, Chairman of the Hong Kong Obscene Articles Tribunal Adjudicators, Member of the Municipal Solid Waste Charging Support Group and Member of Good Wise Hong Kong Steering Committee.
Vice Chairman
Mr Lai Wing Chun, MH
Mr Lui Tung Hai, MH
Member
Mr Chan Wah Yu, Nelson, MH, JP
Mr Chan Yiu Hung, Jimmy, MH
Mr Terence Cham
Mr Cheung Yiu Pan
Mr Choi Chi Leung, Dickson
Mr Chong Yue Kwan, Jerry
Mr Kan Ming Tung
Mr Lai Shu Ho, BBS, MH, JP
Mr Lam Kin Yau, Ken
Ms Elaine Ng
Hon Ngan Man Yu, Frankie
Mr Raphael Poon
Mr So Koon Chung, Kevin
Honorary Member
Ms Leung Fu Wing, BBS, MH
Chairman
Mr Lee Koon Hung, MH, is the Chairman of North CLP LCAC and has been a member of committee since 2013. Mr Lee is the Chairman of Sha Tau Kok Rural Committee and the Indigenous Inhabitant Representative of Sha Tau Kok Wu Kau Tang. He is member of North District Council as well as an Ex Officio Executive Councillor of Heung Yee Kuk New Territories.
Vice Chairman
Mr Fong Yick Jin, Eugene
Mr Yip Yik Shing, Alex, MH
Member
Hon Chan Yuet Ming
Hon Chu Kwok Keung
Mr Hau Chi Keung
Ir Dr Ho Kwok Kei
Mr Lai Sum
Mr Li Kwong Ming
Mr Liu Yu Hin, Henry, MH
Mr Pang Chun Sing, George, MH
Mr Lakhvinder SINGH
Mr Wan Wo Fai, MH
Mr Yiu Ming, MH
Honorary Member
Mr Lau Tin Sang, BBS
Mr Li Kwok Fung
Mr So Sai Chi, SBS, MH
Mr Yip Yiu Shing, MH
Chairman
Mr Lau Wai Cheung, Peter, MH, is the Chairman of Sai Kung CLP LCAC and has been a member of the Committee since 2005. Mr Lau is the Adviser of Hang Hau Rural Committee, Permanent Adviser of Heung Yee Kuk New Territories and Vice-chairman of Sai Kung Area Committee. Mr Lau holds a number of public service positions, such as Consultant of Honorary Presidents' Association of Fire Safety Ambassador, Vice Chairman of Sai Kung District Sports Association and Member of Incorporated Management Committee of Cheng Chek Chee Secondary School.
Vice Chairman
Mr Chan Kuen Kwan, MH
Mr Yau Siu Hung, Kelvin, MH
Member
Mr Chan Chi Ho, Victor
Mr Chan Sai Hung, Patrick
Mr Chau Yin Ming, Francis, BBS, MH
Mr Cheung Sau Cheung, Bondi
Mr Cheung To-shing
Mr Lau Kai Hong
Mr Leung Chi Kong
Ms Leung Yin Ping
Mr Li Ka Leung, MH
Mr Ma Yee Sup
Mr Wan Yuet Cheung, BBS, MH, JP
Mr Yau Ho Lun
Ir Dr Yiu H.L.
Honorary Member
Mr Hiew Chin, BBS, MH
Mr Lam Kin Lai, JP
Mr Li Yiu Ban, BBS, MH, JP
Chairman
Dr Chan Wai Kai, Benjamin, MH, is the Chairman of Shatin CLP LCAC and has been a member of the committee since 2017. Dr Chan is the Chief Principal of Hong Kong Baptist University Affiliated School Wong Kam Fai Secondary and Primary School. He is currently the Member of the University Grant Committee and Quality Assurance Board, Board Chairman of the Hong Kong Schools Dance Association, Chairman of the Sha Tin Arts & Culture Promotion Committee, Vice Chairman of the New Territories School Heads Association, Founding Member of the Hong Kong Direct Subsidy Scheme Schools Council, Fellow Member of the Hong Kong Institute of Directors.
Vice Chairman
Mr Deng Kai Rong, BBS, MH, JP
Mr Leung Chun Pong, Maverick
Member
Ms Chan Man Kuen, MH
Ms Chan Po Yin
Mr Cheung Chi Yin
Mr Chua Kwok Cheung
Mr Chung Siu Ming
Mr Kan Yu Him, Ronald
Ms Lam Yuk Wah
Prof Li Wai Chi, Ada
Ms Tung Kin Lei
Mr Yau Wah On, Patwood
Mr Yau Yik Chung, Henry
Mr Yeung Kim Ching
Honorary Member
Mr Chan Kwok Tim, BBS, MH
Mrs Chan Lo Yin Bing, MH
Mr Chan Yip Man, Norman
Mr Cheng Chun Wai
Mr Cheung Ching To
Mr Ho Sau Mo, MH
Mr Lee Che Kee, MH
Mr Leung Chi Kin, MH
Mr Tsoi Chiu Hee, Wilson
Ms Yeung Sin Hung, MH
Chairman
Dr Wong Chung Leung, JP, is the Chairman of CLP Sham Shui Po LCAC and has been a member of the Committee since 2011. Dr Wong is the Principal of Heung To Middle School, Chairman of Sham Shui Po School Liaison Committee, Former Chairman of Kowloon Region School Heads Association. He held a number of public service positions, such as Election Committee Member of The Fourth Sector, Member of Commission on Youth and Chairman of Committee on Personal, Social & Humanities Education, Curriculum Development Council of Education Bureau.
Vice Chairman
Mr Chan Keng Chau, BBS, MH, JP
Ms Kwok Mei Wa, Mimi
Member
Ms Chan Kit Yee, Joyce
Mr Chan Wai Ming, BBS, MH, JP
Hon Chan Wing Yan, Joephy
Mr Cheung Ching Yeung, Teddy
Mr Choy Sai Hung
Mr Lam Ka Fai, BBS, JP
Ms Lam Suk Fong, Jennifer
Mr Leung Kui Hoi, MH
Mr Leung Ping Kin, Jeff
Mr Lo Chi Kwong, Gary
Ms Ma Yeuk Nung, Cecily
Mr Wan Kwok Hung, Joseph, MH
Mr Yeung Kwong Yuen, Edward
Honorary Member
Mr Wong Kuen Wai, William, BBS, MH
Chairman
Mr Chan Siu Kuen, MH, JP, is the Chairman of Tai Po CLP LCAC. Mr Chan is also the member of Tai Po District Council, the First Vice Chairman of Tai Po Rural Committee, Committee Member of Heung Yee Kuk New Territories and Indigenous Inhabitant Representative of Wong Yi Au Village.
Vice Chairman
Mr Choi Kam Kong, MH
Mr Cheung Kwok Wai, William
Member
Mr Chan Cho Leung, MH, JP
Mr Cheng Lun Kwong
Mr Cheung Yuk Man, Lucas
Ir Chung Kwok Fai, Edwin
Mr Fan Hoi Kit, MH
Mr Ho Tai Wai, David, MH
Mr Lam B
Mr Lo Hiu Fung, MH
Mr Lok Kwei Sang
Mr Mak Shing Ho
Mr Seto Kin Chung, Dick
Ms Wong Yan Yan, Jannie
Mr Wu Cheuk Him
Mr Yu Chi Wing, MH
Honorary Member
Mr Chu King Yuen, SBS, MH, JP
Mr Chung Yick Ming
Mr Li Kwok Ying, Kevin, BBS, MH, JP
Mr Man Chen Fai, BBS, MH
Mr Wan Koon Sun, MH
Chairman
Mr Chan Sung Ip, BBS, MH, is the Chairman of Tsuen Wan CLP LCAC, Chairman of Ma Wan Rural Committee, Ex officio member and Chairman of Traffic and Transport Committee of Tsuen Wan District Council, Member of Ma Wan Park Advisory Committee and Member of Ma Wan Care Teams (Tsuen Wan).
Vice Chairman
Mr Lo Siu Kit, Peter, MH
Mr Koo Yeung Pong, MH
Member
Mr Chan Shing Chi
Ms Chan Shun Shun
Mr Chow Chun Ling, Kenny
Ms Choy Lan See, Nerissa
Mr Lam Faat Kang, MH
Mr Lee Chi Fung, Adam
Ms Tang Pui Shan
Mr Wong Ka Wa
Ms Wong Shuk Fan, Luparker
Mr Wong Wai Kit, MH
Honorary Member
The Hon Chan Han Pan, Ben, BBS, JP
Mr Chan Wai Ming, David, MH, JP
Ms Lee Kit Ming, MH
Mr Leung Wing Yu, MH
Mr Moses Lee
Chairman
Mr Chow Kam Cheung, Simon, BBS, MH, is currently the Chairman of Tuen Mun CLP LCAC, and he has been a member of the Committee since 2005. Mr Chow holds a number of public services positions, such as President of Hong Kong Gold Coast, Honorary Advisor of Association of The Tuen Mun District, Executive Member of Shap Pat Heung Rural Committee and Member of Shap Pat Heung East Care Teams (Yuen Long).
Vice Chairman
Mr Lai Tsz Man, MH
Ms Lee Ying, Robena
Member
Mr Chan Sau Lun
Ms Cheng Siu Mei
Mr Cheung Kin Sun
Ms Ip Shun Hing, BBS, MH, JP
Mr Kam Man Fung
Mr Lai Po Wing, Danny
Mr Lam Chun-chuen, Moti
Mr Lau San Chak, Owen
Mr Lei Siu Wing
Mr Mak Lui Lok
Mr Mo Shing Fung
Dr Siu Pui Yee, Chloe
Mr Tse Tung Hoi
Mr Yu Tai Wai, MH
Honorary Member
Mr Chan Wu Ching, MH
Mr Chan Yuen Wah, Alexander, BBS, JP
Mr Mak Kam Wah
Mr So Shiu Shing, MH
Chairman
Mr Ma Chak Wa, Stephen, MH, CStJ, CPM is currently the Chairman of Wong Tai Sin CLP LCAC, and has been a member of the Committee since 2017. Mr Ma has been the Chairman of Sik Sik Yuen since 2018, and he is currently the Vice-chairman of Sik Sik Yuen. He holds a number of public service positions, including Adviser of Rescue Service of Pok Oi Hospital, Member of Hospital Authority Kowloon Regional Advisory Committee, Member of Our Lady of Maryknoll Hospital Governing Committee, Director of Administration, The Hong Kong Life Saving Society, Hong Kong Sheng Kung Hui Welfare Council Limited - Member of Wong Tai Sin District Health Centre Consultant Group, Member of Steering Committee on Review of Manpower for Healthcare Services in Residential Care Homes, Board Member, Wong Tai Sin District Healthy and Safety City, and Chairman of Elderly Service Development Advisory Panel, Hong Kong Red Cross.
Vice Chairman
Ms Lui Kai Lin, Wendy, MH
Mr Yeung Nok Hin
Member
Mr Chan Chun Fat, Raymond
Ms Cheung Chok Fong
Mr Ho Hon Man, MH, JP
Ms Lau Yuen Yee, Janus
Mr Li Tak Hong, BBS, MH, JP
Mr Jeff Mau
Mr Mok Chung Fai, Rex, BBS, MH, JP
Mr Mok Kin Wing, MH
Ms Kitty Ng
Mr Wong Eric
Mr Yeung Chi Hung, MH
Ms Yeung Oi Chun, Gigi
Ms Yip Kwok Pui, Bonnie
Mr Yu Wai Chun
Mr Yuet Ngai Keung
Chairman
Mr Leung Wah Shing, BBS, JP is currently the Chairman of CLP Yau Tsim Mong LCAC, the Chairman of Board of Directors of the Mong Kok Kai Fong Association, and the Chairman of the Mong Kok Kai Fong Association Chan Hing Social Service Center Management Committee, Chairman of the Mong Kok District Cultural Recreational and Sports Association, Chairman of the Management Committee of Lim Por Yen Centre, Mongkok District Cultural Recreational and Sports Association, Vice President of the Hong Kong Scouts Mongkok District, Group President of the 4th & 136th group of Hong Kong Scout Group Council, Chairman of the Honorary Presidents Association of Yau Tsim Mong Fire Safety Ambassadors Management Committee, Member of the Yau Tsim Mong District Fight Crime Committee, Vice Chairman of the Unified Association of Kowloon West, and Vice Chairman of the Supervisory Board of the Federation of Hong Kong Zhongshan Community Organization Limited.
He received the Chief Executive's Community Service Certificate in 2007, was appointed a Justice of the Peace by the Hong Kong Special Administrative Region Government in 2011, and was awarded the Bronze Bauhinia Star in 2018.
Vice Chairman
Ir Tang Ming Sum, Michelle
Member
Mr Chan Chung Yee, Alan
Mr Chan Ming Shing, Kenny
Ms Cheung Yee May, Mimi, JP
Mr Chung Chak Fai
Mr Ip Ngo Tung, Chris, BBS, JP
Mr Lau Wing Kwai, Nixon
Ms Sin Wai Sze, Roxanna
Ms So Mei Tong, May
Ms Wong Shu Ming, MH, JP
Ir Yee Kwong Fai
Mr Yip Koon Shing, Desmond
Ms Zheng Zhen, MH
Honorary Member
Mr So Chung Ping, MH
Chairman
Mr Tai Yiu Wah, Robert, BBS, MH, JP, is the Chairman of Yuen Long CLP LCAC and has been a member of the Committee since 2009. Mr Tai is currently a number of public services positions, such as Executive Member of Hong Kong Association of Youth Development Limited, Vice Chairman of Yuen Long Merchants Association, President of Hong Kong Love and Care Charity Foundation Limited, School Supervisor of Yuen Long Merchants Association Primary School and School Manager of Yuen Long Merchant Association Secondary School.
Vice Chairman
Mr Siu Long Ming, MH
Mr Leung Ming Kin
Member
Mr Chan Kin Yip, BBS, MH
Mr Cheung Wai Sum
Mr Chong Kin Shing, MH, JP
Mr Fong Chi Shing, Eric
Ms Lai Yuen Shan
Mr Lam Chung Yin, Angus
Mr Tang Chung Wai
Mr Tang Hing Ip, BBS
Mr Tang Ka Ho
Mr Tang Ka Leung, MH
Mr Wong Wing Ho, Allan
Mr Yiu Kwok Wai, MH
Honorary Member
Mr Cheung Muk Lam, MH
Mr Fong Man Lee
Mr Leung Che Cheung, SBS, MH, JP
Mr Leung Fuk Yuen
Mr Man Luk Sing, MH
Mr Sung Wai Ching, MH
Ms Yau Tai Tai, BBS, MH
Back to top
Log inSee moreSee allMenuHomeSearchDid you meanPageHelp and supportDownload our appBusiness objectivesresults foundAccept and continueStart dateEnd dateEvent typeEnviroment relatedPreferred disciplineFirst PreferenceOther PreferenceProject focusProject codeInternship typePagesHelps and supportCourse durationSelect course durationCourse typeforFilter ByClear allShowing {0} of {1} resultsSort byEarliest start dateOldest start dateInternship start dateInternship end datePlease stay tuned for upcoming openings.CalculateKey in the figures and press calculate buttonTotal Carbon emission(kg/COApprox. number of trees plantedElectricity consumption(units)Bill CalculatorBilling Start DateBilling End DateTariff TypeConsumption Unit(kWh)Number of Billing DaysThe earliest date you can select is the 1st day of previous calendar year.Residential TariffConcessionary Tariff for the ElderlyCalculation DetailsNotes:Charge (HK$)DetailsConsumption PeriodRate (HK$)Large Power TariffLarge Power Tariff with High Voltage Super DemandHigh Load Factor Rider DiscountYesNoOn-Peak Period Unit (kWh)Off-Peak Period Unit (kWh)On-Peak Maximum Demand (kVA)Off-Peak Maximum Demand (kVA)Please select datePlease input Consumption UnitThis bill calculator is meant to calculate electricity charges for previous and current years only.The bill calculator can only calculate the budget electricity bill for up to 90 days.Start Date cannot be later than End Date.Please select Tariff TypePlease select High Load FactorPlease input On-Peak Period Unit (kWh) Please input Off-Peak Period Unit (kWh)Please input On-Peak Maximum Demand (kVA)Please input Off-Pear Maximum Demand (kVA)On or off peak demand, whichever is higher, should not less than 35,000 kVAThis topic is related toCustomer Service centreNoteTipView All10 sec videoAs a , I want toResidential customerBusiness customer No data District Sub-districtRecalculatePlease input Number of Billing DaysConsumption UnitkVAkWhEnergy chargeEnergy saving rebateFuel cost adjustmentConcessionary tariffRent & rates special rebateTotal amountEnergy charge on peakEnergy charge off peakDemand charge on peakDemand charge off peak2022 Special rebate2023 Special energy saving rebateSpecial fuel rebateBilling demand shortfallHigh load factor rider discountSearch Help and SupportLatest updateCustomer Service HotlinesYearMonthJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberDownloadLink copiedresultsSorry, something went wrong. We can't get that information right now. Please try again later.FeedbackHow would you rate the overall website experience today?Please tell us more(optional)Leave us your comments (optional)SubmitBill CalculatorEV TariffEV Residential TariffThe earliest date you can select is the 1st day of this calendar year.