Apply for temporary disconnection

You can temporarily disconnect your supply for repairs, upgrades, maintenance and inspections. Each visit costs HK$1,460.

When to apply

You may apply for temporary disconnection for a number of reasons. Examples of these reasons include: 

  • Repairs;
  • Upgrades;
  • Maintenance; and
  • Periodic inspection works (WR2 certificate).

Electrical work must be carried out by a registered electrical contractor. If you need to close the account, you may submit an account closure request to us.

Cost of temporary disconnection

Please note that it costs HK$1,460 for each visit for the disconnection of the electricity supply.

How to apply

Download the application form for temporary disconnection (PDF).

To complete the form, you must provide the following information: 

  • Applicant’s details
  • Management office or incorporated owners’ information
  • Incorporated owners’ authorized signatory or stamp
  • Authorized signatory or company stamp
  • Temporary disconnection area

Depending on your temporary disconnection area, send the completed form to the following channels: 

Temporary disconnection area

Kowloon, Tsuen Wan, Kwai Tsing, Ting Kau, Sai Kung, Tseung Kwan O, Lantau & Islands

Fax: 2678 3737

Email: [email protected]

If you have any enquiries, please call 2678 3838.

Shatin, Tai Po, Ma On Shan, Sheung Shui, Fanling, Tuen Mun, Yuen Long

Fax: 2678 2180

Email: [email protected]

If you have any enquiries, please call 2678 2156.

Electrical installation and maintenance
Back to top