Apply for account closure through CLP Mobile App or our online portal. Simply choose termination date, refund method and final bill delivery method and it's done. Apply at least 3 working days before your preferred termination date to ensure a smooth account closure.
Are you relocating to another premise within Kowloon, New Territories or the Outlying Islands? CLP offers the convenient of a single application to manage both your move out and move in electricity services. Click here for more information.
Note:
You can link your electricity account to Domeo and login Domeo to view the point information and redeem (if applicable), otherwise, the points will be forfeited on the move-out effective date.
Log in using your CLP One Profile to easily apply for account closure. This secure method allows us to refund your deposit via Electronic Fund Transfer or by cheque. For security reason, any applications for account closure not using CLP One Profile, deposite refunds will be processed by cheque only. Log in to apply for move out in 4 easy steps:
Even after closing your electricity account with CLP, you can still keep your CLP One Profile. By maintaining your profile, you can continue to access:
Energy-Saving Tips: Receive up-to-date tips on how to save energy, helping you make informed choices for your next home.
Simplified Reapplication: If you move to a new home within Kowloon, the New Territories, or the Outlying Islands, you can easily reapply for electricity services with your existing profile, simplifying the setup process.
Why Keep Your CLP One Profile?
Your CLP One Profile gives you continued access to valuable insights, even without an active electricity account. This makes it easier to stay informed, and reconnect with CLP when needed.
Download the CLP Mobile App to effortlessly submit your account closure application and take full control of your account with CLP One Profile.
What happens next
Final bill and deposit refund
You should receive your final bill about 5 working days after your termination date.
After you receive your final bill, you should receive your deposit refund within 5 working days. We will send your deposit refund through your preferred method (e.g. cheque or electronic funds transfer).
Tip:
If you require additional assistance, please contact us via an online form. We will respond as soon as possible.
Back to top
Log inSee moreSee allMenuHomeSearchDid you meanPageHelp and supportDownload our appBusiness objectivesresults foundAccept and continueStart dateEnd dateEvent typeEnviroment relatedPreferred disciplineFirst PreferenceOther PreferenceProject focusProject codeInternship typePagesHelps and supportCourse durationSelect course durationCourse typeforFilter ByClear allShowing {0} of {1} resultsSort byEarliest start dateOldest start dateInternship start dateInternship end datePlease stay tuned for upcoming openings.CalculateKey in the figures and press calculate buttonTotal Carbon emission(kg/COApprox. number of trees plantedElectricity consumption（units）Bill CalculatorBilling Start DateBilling End DateTariff TypeConsumption Unit(kWh)Number of Billing DaysThe earliest date you can select is the 1st day of previous calendar year.Residential TariffConcessionary Tariff for the ElderlyCalculation DetailsNotes:Charge (HK$)DetailsConsumption PeriodRate (HK$)Large Power TariffLarge Power Tariff with High Voltage Super DemandHigh Load Factor Rider DiscountYesNoOn-Peak Period Unit (kWh)Off-Peak Period Unit (kWh)On-Peak Maximum Demand (kVA)Off-Peak Maximum Demand (kVA)Please select datePlease input Consumption UnitThis bill calculator is meant to calculate electricity charges for previous and current years only.The bill calculator can only calculate the budget electricity bill for up to 90 days.Start Date cannot be later than End Date.Please select Tariff TypePlease select High Load FactorPlease input On-Peak Period Unit (kWh) Please input Off-Peak Period Unit (kWh)Please input On-Peak Maximum Demand (kVA)Please input Off-Pear Maximum Demand (kVA)On or off peak demand, whichever is higher, should not less than 35,000 kVAThis topic is related toCustomer Service centreNoteTipView All10 sec videoAs a , I want toResidential customerBusiness customer No data District Sub-districtRecalculatePlease input Number of Billing DaysConsumption UnitkVAkWhEnergy chargeEnergy saving rebateFuel cost adjustmentConcessionary tariffRent & rates special rebateTotal amountEnergy charge on peakEnergy charge off peakDemand charge on peakDemand charge off peak2022 Special rebate2023 Special energy saving rebateSpecial fuel rebateBilling demand shortfallHigh load factor rider discountSearch Help and SupportLatest updateCustomer Service HotlinesYearMonthJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberDownloadLink copiedresultsSorry, something went wrong. We can't get that information right now. Please try again later.FeedbackHow would you rate the overall website experience today?Please tell us more(optional)Leave us your comments (optional)SubmitBill CalculatorEV TariffEV Residential Time of Use TariffThe earliest date you can select is {0}.The earliest date you can select is the 1st day of previous calendar year.help-supportApplySortingMost RecentMost RelevantTypeFilesWebpagesSectionBusinessResidentialeMobilityCommunityEnvironmentEducation & developmentHelp & supportFiltersFilteringAll PagesAll Types
