Late payment charges

A 5% late payment charge applies if payments are not settled by the due date.

Avoiding late payment

To make sure the electricity supply is not interrupted, please pay the bill on time. If you have recently applied for Autopay, please note that your application may take 4 to 6 weeks to process. You must use other payment methods until we show the Autopay debit date on your next bill.

You may also request to extend your payment due date if needed.

Tip:

Sign up for eBill to receive eBill notifications whenever your bill is ready.
Download your bill anytime, using your electricity account number and the name of registered customer.

Penalties and charges

Overdue payments are subject to a 5% charge on the outstanding amount. In extreme cases, heavily overdue payments may lead to temporary electricity disconnection.

You may request to waive your late payment charges online. Based on the circumstances, we will exercise discretion and reply to you in around one week.

Bills, payments and tariffs

How to view your bills online Small amount bill Minimum charge per bill 2024 Tariff Adjustment See more

Log in See more See all Menu Home Search Did you mean Page Help and support Download our app Business objectives results found Accept and continue Start date End date Event type Enviroment related Preferred discipline First Preference Other Preference Project focus Project code Internship type Pages Helps and support Course duration Select course duration Course type for Filter By Clear all Showing {0} of {1} results Sort by Earliest start date Oldest start date Internship start date Internship end date Please stay tuned for upcoming openings. Calculate Key in the figures and press calculate button Total Carbon emission(kg/CO Approx. number of trees planted Electricity consumption（units） Bill Calculator Billing Start Date Billing End Date Tariff Type Consumption Unit(kWh) Number of Billing Days The earliest date you can select is the 1st day of previous calendar year. Residential Tariff Concessionary Tariff for the Elderly Calculation Details Notes: Charge (HK$) Details Consumption Period Rate (HK$) Large Power Tariff Large Power Tariff with High Voltage Super Demand High Load Factor Rider Discount Yes No On-Peak Period Unit (kWh) Off-Peak Period Unit (kWh) On-Peak Maximum Demand (kVA) Off-Peak Maximum Demand (kVA) Please select date Please input Consumption Unit This bill calculator is meant to calculate electricity charges for previous and current years only. The bill calculator can only calculate the budget electricity bill for up to 90 days. Start Date cannot be later than End Date. Please select Tariff Type Please select High Load Factor Please input On-Peak Period Unit (kWh) Please input Off-Peak Period Unit (kWh) Please input On-Peak Maximum Demand (kVA) Please input Off-Pear Maximum Demand (kVA) On or off peak demand, whichever is higher, should not less than 35,000 kVA This topic is related to Customer Service centre Note Tip View All 10 sec video As a , I want to Residential customer Business customer No data District Sub-district Recalculate Please input Number of Billing Days Consumption Unit kVA kWh Energy charge Energy saving rebate Fuel cost adjustment Concessionary tariff Rent & rates special rebate Total amount Energy charge on peak Energy charge off peak Demand charge on peak Demand charge off peak 2022 Special rebate 2023 Special energy saving rebate Special fuel rebate Billing demand shortfall High load factor rider discount Search Help and Support Latest update Customer Service Hotlines Year Month January February March April May June July August September October November December Download Link copied results Sorry, something went wrong. We can't get that information right now. Please try again later. Feedback How would you rate the overall website experience today? Please tell us more(optional) Leave us your comments (optional) Submit