Smart Meters
Keeping an eye on your electricity use and spending is a breeze. Check your usage anytime, anywhere through your new smart meter.
What Is a Smart Meter
Smart meters are also known as part of the advanced metering infrastructure (AMI) system. They can read and send meter readings automatically. This is done through a wireless network.
In contrast, traditional meters need to be read by a person every 2 months. This makes it harder for you to track your consumption and budget for your next bill.
Advanced Service Upgrades with Smart Meters
Helping you Manage Electricity Smartly
📊Real-Time Consumption Insights — Monitor Hourly Electricity Usage
Smart meters allow you to view hourly electricity usage data from 3 hours ago up to the past 90 days, helping you understand usage patterns, adjust habits, and save on bills.
- Access your consumption anytime via the CLP ONE app or online customer portal.
- Detailed hourly data helps you manage your household electricity more precisely.
Example🗣️
During hot summer days, prolonged use of air conditioning can significantly increase electricity consumption. Smart meter customers can log in to the CLP website or app to track hourly usage from 90 days ago up to 3 hours ago. No matter the day or time, your home’s electricity usage is clearly visible, helping you manage consumption easily.
How to use:
Download and log in to the CLP ONE mobile app, follow below steps to check consumption details anytime.
🔍Smart Meter — Predict Your Electricity Usage, Stay Ahead of Your Consumption
Smart meters do more than just monitor your electricity usage in real time — they use advanced data analytics to predict your future consumption and bill. This feature helps you understand your upcoming electricity trends in advance, so you can adjust your usage habits early and avoid bill surprises.
Example🗣️
Smart meter customers can log in to the CLP website or app to check the next billing cycle’s consumption and bill forecast. By enabling the “Projected Consumption Alert,” you will be notified if usage is expected to exceed 20% compared to the same period last year, giving you peace of mind without guesswork.
How to Use:
Download and log in to the CLP ONE mobile app, activate projected consumption alerts — let your smart meter be your trusted electricity assistant!
🔔Proactive Energy Consumption Alerts — Stay Ahead of Unusual Usage
Using the CLP ONE mobile app and activated unusual consumption alerts, you will be notified when your electricity usage suddenly spikes by more than 30%.
Example🗣️
As the weather cools, frequent cooking of hotpot, soups, or baked desserts may increase your electricity usage without noticing. Smart meter customers can log in to the CLP website or app and activate the “Unusual Consumption Alert” feature. When usage exceeds 30% above the average of the past 10 days, you will receive a notification to check the cause.
How to use:
Download and log in to the CLP ONE mobile app, follow below steps to go to udate profile setting to receive alerts.
💡Summer Saver Rebate Programme
To contribute to a greener future, selected smart meter customers will be invited to participate in the Summer Saver Rebate (SSR) Programme. By reducing your energy consumption in specific hours on the designated SSR event days, you can earn Domeo Points for an array of fabulous rewards. The more electricity you save, the more Domeo Points you will earn.
For details, please click here to learn more.
⭐CLP Eco-Grade Energy Efficiency Grading & Rewards Pilot Programme — Save Energy, Earn Rewards
Through the “Eco Grade Energy Efficiency Grading & Rewards Programme,” customers are categorized into Green, Silver, and Bronze tiers based on their electricity usage. Rewards are tiered accordingly. Ratings are based on:
- Comparison with electricity consumption in the same month last year
- Comparison with other residential customers in similar-sized homes
How to join:
This pilot program is currently invitation-only and expected to roll out fully later. Interested customers can express interest by filling in the pilot program application form.
To learn more about the programme and how it contributes to a low-carbon lifestyle, please click here.
💖Community Watch & Care Service Pilot Programme— AI-Powered Community Care
This service uses CLP’s in-house AI analytics to monitor smart meter data and detect abnormal electricity usage patterns—such as prolonged inactivity or late-night spikes—to help elderly care organizations identify potential issues early.
- No extra equipment or elderly operation needed; it does not interfere with daily life.
- This service is mainly offered to elderly care organizations to promote community care.
For more details of the programme, please click here.
All For You. All In For Green! CLP Smart Meter
CLP Smart Meter Benefits
CLP Smart Meter – Family
CLP Smart Meter – Office
Manage Your Consumption and Spending
Enjoy instant access to your power consumption data anytime, anywhere. Use the website or app to budget for your next bill by:
- Reading your per-bill consumption data for the past 14 months, as well as hourly data over the past 90 days up to 3 hours ago.
- Checking the projected amount for your next bill.
- Creating alerts for unusual consumption and projected consumption.
Want to save more energy ? Browse our energy saving tips.
Enjoy Improved Services and Rewards
Wave goodbye to self meter readings and estimated bills, as smart meters can read and send meter readings automatically.
You can earn Domeo Points when you save energy (Residential customers only).
Welcome Offer
Activate your online account now to instantly get 500 points. Act now and enjoy plenty other ways to earn points!
Lead a Smarter and Greener Lifestyle
Download the CLP Power Mobile App to unlock the full benefits of smart meters and experience our full array of improved e-Services! With the app, you can manage your bills, payments and energy use effortlessly.
Make the most of your smart meter by ensuring that your contact details are updated. You can log in to the CLP Power Website or CLP Power Mobile app to manage your profile.
