Initial deposit for residential customer

CLP may, prior to or anytime after connection of supply, require payment of one or more deposits as security against all charges which may become payable in respect of an account.The deposit amount will be determined by CLP with reference to the account’s usage, although normally this will not exceed the highest expected charge on your account within a 60-day period.*

For new customers, as we do not have actual electricity usage records yet, the amount of deposit is initially assessed based on the area of the premises. However, we will from time to time review the amount of deposit with reference to the actual electricity usage.

Under exceptional circumstances, CLP may at its discretion accept a guarantee in lieu of a cash deposit from an institution recognised and approved by the company. CLP may also revise the amount of such guarantee from time to time, as the company sees fit.

*Please refer to CLP's Supply Rules for the pertinent terms and conditions.