Government subsidies (Residential)

Everything you need to know about government subsidies pertaining to residential customers.

About the schemes 

The Hong Kong Government has announced the provision of 3 subsidy schemes, as summarized below: 

Subsidy Scheme
Period
Amount

Electricity Charges Relief Scheme (ECRS)

Jan 2019 – Dec 2023, expires on 31 Dec 2023

HK$3,000 (HK$50 per month)

Government Electricity Charges Subsidy Scheme (ECSS2020) 

Jan – Dec 2020, expires on 31 Dec 2023 

HK$2,000 (HK$160 per month x first 11 consecutive months + HK$240 for last month)

Government Electricity Charges Subsidy Scheme (ECSS2021) 

Jun 2021 – May 2022, expires on 31 Dec 2023

HK$1,000 (HK$80 per month x first 11 consecutive months + HK$120 for last month)

How to grant

In general, registered residential electricity accounts are eligible for the electricity charges subsidy, including multiple-account holders. All subsidies will directly offset the electricity charges payable on your electricity bill and will not be paid in or exchanged for cash. A monthly subsidy is credited to each registered residential electricity account on the first day of each month.

Check your government subsidies balance via CLP Power Mobile App

Click ‘My bill’.

Scroll down to ‘Billing and payment history’ section, click ‘View balance of subsidy schemes’.

View the remaining balance on your subsidy scheme.

For more information on the subsidy schemes mentioned above, please visit:

Frequently asked questions

Unused credit in all residential electricity accounts under the existing subsidy schemes will be used first in offsetting billed charges. Credits from the new subsidy scheme will only apply after unused credit under existing subsidy schemes are exhausted or expired. 

If both the ECRS and the ECSS2021 have been credited to the eligible residential electricity account, the ECRS will be utilised first in offsetting billed charges. 

The registered account holder as at the first of the month will be entitled and the unused portion of the credited subsidies cannot be used further nor converted to cash. 

If the new account exists on the first day of the month, it will be credited the electricity charges subsidy amount for the same month.  If the account comes into existence on the second day or following days of the month, the account will be credited the electricity charges subsidies from the next month.  Accounts opened after the last credit day (i.e. 1 December 2023 for ECRS or 1 May 2022 for ECSS2021) will not be entitled to any credit of electricity charges subsidy. 

The subsidy will cover vacant flats, except properties identified as new residential flats still owned by property developers. 

Only residential customers are eligible for government subsidy schemes, any unused credits will be voided upon tariff change or account closure. 

The electricity charges subsidies will reduce the amount of electricity charges demanded in the electricity bills.  As to who will be enjoying the electricity charges subsidies, this depends on the agreement between the tenant and the landlord. Generally speaking, if the tenant of the leased unit, bedspace apartments or cubicles is the holder of such an electricity account, he/she only needs to pay the adjusted amount shown on the bill.  If the account is registered in the name of the landlord but the tenant is required to pay the amounts as shown on the electricity company’s bills under the agreement, he/she can enjoy the electricity charges subsidy in the same way.

The mode of collecting electricity charges varies in different service apartments.  While electricity charges are covered by the rental for some service apartments, some tenants are required to pay the charges to the landlords (instead of CLP).  As to whether the tenant of a service apartment is eligible for the electricity charges subsidies, it will be subject to factors below: 

  • Whether a “separate electricity meter of an electricity company” installed in that apartment;
  • Whether customer hold a residential electricity account for the apartment’s power supply;
  • The rental agreement between the tenant and the landlord.