Every piece of paper helps save the forests and the countless animals living there. I am Power Kid. Follow me in learning the stories of Snowy the rabbit, Romer the frog, and Lily the bird. Let's sign up for eBill and show your Paperless Love!

For every 100,000 customers who sign up for eBill, we can save 72 trees along with the creatures who live in and around them.  Join the cause, we need your support! 

His name is Snowy, but he’s a rabbit covered in grey. He says his dream is to become a world-class sprint runner (and shows off his powerful legs every time, proudly). 

He turned grey because of all the dust flying during his training. But lately, he is also feeling grey. 

It turns out that as waste increases, his training grounds are all turning into landfills, one by one. I really want to find him a place to continue chasing his dream. I know that more than 20% of landfill capacity is taken up by paper. Can you help reduce the use of paper?

Romer is the timid frog that lives in the pond downstream of a paper mill. Everytime I visited,I would find him under water enjoying his tranquil 'me time'. On my last visi, I saw him sunbathing by the pond instead and thought he had become more outgoing. The truth is, he gloomily told me, the pond has been polluted by wastewater discharged from the paper mill.  The water would choke him, and he can no longer live his solitary life under the water. 

Making just one piece of A4 paper consumes five litres of clean water and, worse, produces wastewater. Let’s reduce paper use and turn the tide against pollution.

Lily the bird and her childhood darling - now her husband, has always longed to raise a full nest of little birds.

One time, out of curiosity, I asked her a silly question, “what is stopping you from starting a family?”. With a sorrowful look, she told me that the forest she and her husband grew up in together is almost entirely cut down, gone. How can they expect to bring new life to this world, if they can’t guarantee the little birds will have a home to grow in. How I wish I could play with these unborn darlings. 

I later found out that over 40% of the world's forests are cut down for paper production. By reducing paper usage, we can truly help! 

 

Q&A

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What if I need a paper bill as address proof?

Some banks already accept eBill as address proof. Government departments also accept our eBill as proof of address through the iAM Smart platform. For details, please click here.

You can download your eBill anytime, anywhere. Avoid the hassle or potential of late or lost mail due to unexpected delivery issues.

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I’m afraid I might forget to settle my payments without a paper bill.

Once you apply for an eBill, you will receive eBill notifications from clpebill@mail.clp.com.hk every time a new bill is issued for your account.

You can also download and active the ‘Payment Alert’ on your CLP App. Payment alerts remind you to make your payment two days prior to your due date. For more information, please click here. 

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Will eBill put my personal data at risk?

Sensitive information on eBill, such as customers’ names and addresses, are partially obscured to ensure data security. Customers also undergo identity verification to download copies of their eBill from the CLP website or the CLP App.

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Is it complicated to pay eBill in convenience stores?

Customers can use their smartphones and display the QR code on the eBill to pay in convenience stores. Mobile and electronic payment methods such as FPS, AlipayHK, and WeChat Pay HK provide fast and secure options for bill payment.

Take the first steps and help save the environment with Power Kid.

Signing up for eBill is really easy.

CLP Power Mobile App
  1. Log in to the CLP Power Mobile App.

  2. Tap 'Profile'.

  3. Tap 'Subscribe / edit eBill notification'.

eForm

  1. Fill our eForm.

  2. Submit your application.

Phone

Please call our customer service hotline

Please have your electricity account number ready when you call.

Customer Service Centres

Apply at any of our Customer Service Centres. 

 

Signing up for eBill is really easy!

Enjoy extra benefits while saving the environment

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wikiWhat of Animals and Plants

Learn more about how plants and animals are dealing with climate change.

Dear Old Friend, Chinese Banyan
Dear Old Friend, Chinese Banyan

When you walk around Hong Kong, you'll see Chinese Banyan trees everywhere. These trees are old friends to Hongkongers. They're great for shade, resist drought and wind, and sometimes grow into tree root walls, creating a unique cityscape.

With shifting weather patterns in recent years, what kind of challenges do these trees face? The Chinese Banyan is like a "climate thermometer," showing how global warming affects Hong Kong. Heavy rains and storms not only break the branches but also damage the trunks. Last year's typhoon season and the 'Black Rainstorm of the Century' led to nearly 8,000 trees being cut down, many of which were long-standing Chinese Banyans.

Global warming has also worsened pest problems. The banyan tussock moth, a common pest in Hong Kong's urban areas, is a significant threat to the Chinese Banyan. It used to only appear in the warm springs and summer, but now it continues to grow even in warm winters.

Pest infestations have sparked heated discussions, drawing attention from the public and authorities. Twelve Chinese Banyan trees at Park Lane Shopper's Boulevard, listed as Old and Valuable Trees, were almost completely defoliated by these moths.

Old trees help stabilise the climate. Research shows that old trees are better at resisting drought and storing carbon compared to younger trees. Losing these old friends means we lose key allies in fighting climate change.

To protect these trees, we can start by living a low-carbon lifestyle and reducing carbon emissions in every aspect of our lives, like switching to e-bill to reduce paper use. 

 Elephant in the Room: Could Climate Change Give Us A Real-life Dumbo? 
 Elephant in the Room: Could Climate Change Give Us A Real-life Dumbo? 

With severe climate change in recent years, including unusually hot weather, scientists have been closely watching how extreme heat affects animals. Recent studies show that rising temperatures are causing slow but noticeable changes in animal features to help them cope. For instance, elephants' ears, which help dissipate heat, are growing larger to help them manage higher temperatures.

Scientists tracking elephants in temperate zones found that their ears have grown 10% larger over the past few decades. They warn that if this continues, we might see real-life versions of floppy-eared Dumbo in the future.

Elephants not only suffer physical deformities due to extreme weather but can also die from dehydration. Last year, more than 100 elephants in Zimbabwe National Park died of heat exhaustion due to drought.

Saving elephants is crucial because they play a big role in the ecosystem. They spread plant seeds over large distances through their dung, helping forests grow. Trees absorb a lot of carbon dioxide, fighting climate change. Losing elephants means losing key defenders against climate change.

Whether it's elephants or forests, it's important to join conservation efforts so that our precious nature can thrive. Start by protecting trees in our lives, such as signing up for ebills to reduce paper waste.

Where the Animals End up Living As the Planet Burns
Where the Animals End up Living As the Planet Burns

In 2024, Texas had the worst bushfires in her history, killing more than 10,000 livestock. These catastrophic fires are becoming more common—Hawaii, the west coast of Canada, and Greece were also hit by bushfires in 2023, with a major fire happening almost every two months.

The devastating bushfires in Australia in 2019-2020 are still fresh in our minds. Climate change didn't cause these fires but made them worse. Australia's bushfires were a natural phenomenon, happening on a small scale in spring, summer, and fall. However, global warming has led to more intense heatwaves and longer dry periods, creating tinderbox conditions that intensified the fires. The result was the most destructive bushfires in Australia's history, killing over 1 billion animals, including more than 5 million kangaroos and wallabies and 12,000 koalas. The surviving animals lost their habitats, and the severe impact continues today.

Bushfires don't just destroy forests and animals; they also threaten human homes. Rain washes fire ash and sediment into waterways, contaminating water supplies.

The increasing frequency of abnormal high temperatures is a warning sign that the planet is heating up. It's more important now than ever to protect our trees.

Goodbye Fireflies, Goodbye Wetlands
Goodbye Fireflies, Goodbye Wetlands

Fireflies lighting up the night sky are a beautiful and magical sight. Unfortunately, it's now difficult to see fireflies in Hong Kong. What happened to them?

Fireflies are very picky about their living environment. They only thrive in places with good ecological conditions like rivers, wetlands, and forests. In some places, such as Japan, the presence of fireflies is used as an indicator of environmental health. Fireflies are also natural "pest killers," preying on snails that eat crops and slugs with parasitic diseases.

However, human development has continuously damaged ecosystems. Between 1970 and 2015, about 35% of the world's wetlands disappeared, and a quarter of the species that live there are now at risk of extinction, including fireflies. In Hong Kong, three local firefly species are listed as endangered, including the Mai Po Bent-winged Firefly.

Wetlands are not just habitats for wildlife but are also known as the "Earth's Kidneys“. They help to clean water, prevent floods by soaking up heavy rainfalls, and store a significant amount of carbon, helping to mitigate climate change.

We can still protect fireflies and nature. We can start by living a low-carbon lifestyle and reducing our carbon footprint in every aspect of our lives, like switching to ebill to reduce paper use.

Climate Change is on the Menu: How Our ‘Bowls’ Are Spoiled
Climate Change is on the Menu: How Our ‘Bowls’ Are Spoiled

Many Hongkongers are food lovers. But while we're enjoying the food on our plates, the menus are being rewritten by the worsening weather conditions caused by climate change. Rising temperatures, intense rainfall events, droughts, and pest problems cause not only crop failures but also food spoilage and deterioration. Here are some foods that are being affected by the climate crisis:

◉ Rice, the Lost Crop ◉

Rice is one of the most important crops affected by climate change.

According to a UN report, in the worst-case scenario, the rice production of Thailand, Vietnam and Indonesia could drop by 50% by the end of this century if carbon emissions continue at the current rate. Rice in Hong Kong, has seen significant price increases over the past few years, making it truly "the fruit of hard toil."

◉ Climate Change is Making Your Coffee Bitter and Expensive ◉

Coffee production heavily depends on rainfall and temperature. The impacts of climate change are severe: reduced yields, lower quality, and higher frequency of pests and diseases. This changes the flavor and quality of coffee, and some varieties may become extinct. One multinational drink processing conglomerate corporation has warned that 50% of the land currently used for coffee growing will no longer be viable in 30 years if climate change is not addressed.

◉ Potato Chip Fan's Nightmare: Who Stole My Potato? ◉

Climate change could be a nightmare for potato chip fans. Major potato-growing regions have suffered harvest losses due to typhoons. For instance, in 2017 Japanese potato chip makers faced major supply chain issues of potato, and Hongkongers' favorite "Pizza" flavors were out of stock for a long time.

From Migratory Birds to Residents: Climate Change is a Nightmare for Nestlings
From Migratory Birds to Residents: Climate Change is a Nightmare for Nestlings

We might envy the freedom of migratory birds flying across continents, but their journeys are not easy. Worsening climate change threatens their survival as they search for suitable feeding, breeding, and resting grounds.

Climate change has hit Africa hard in recent years, causing catastrophic droughts and hotter, drier weather. Studies by conservation organizations show that migratory birds travelling through Africa face severe water and food shortages at their stopovers, threatening their survival. Some birds are forced to change their migration patterns, staying in cooler, northern regions and becoming ‘resident birds’ instead.

The survival of not just adult birds but also nestlings is at risk. Many bird species, like the Eurasian tit, rely on a plentiful supply of caterpillars in spring to feed their young. Climate change causes springs to start earlier, leading to caterpillars hatching earlier. By the time the birds hatch, the caterpillars have turned into adult insects, leaving the nestlings without enough food.

The tragic situation facing birds today is caused by climate change. The only way to turn things around is to mitigate the climate crisis. We can take action by living a low-carbon lifestyle and reducing our carbon footprint in every detail of our lives, for example, switching to ebill to reduce paper use.

Not Even Fall Colors Can Escape Climate Change's Impacts: The Japanese Foliage May Become Extinct
Not Even Fall Colors Can Escape Climate Change's Impacts: The Japanese Foliage May Become Extinct

Many people dream of travelling to Japan to enjoy the picturesque fall foliage. However, your trip might be cut short due to global warming.

Japan calls days above 25 degrees Celsius "summer days." Last year, Tokyo had 143 summer days, with a record high temperature of 27.5 degrees Celsius in early November. The heat is unbearable for locals and tourists alike.

High temperatures affect the formation of autumn leaves. Typically, short daylight hours and low temperatures in autumn cause the chlorophyll in leaves to decompose, turning them yellow and red. However, warm, dry autumn days brought by climate change delay this process, causing leaves to fall without changing colour.

Besides Japan, other high-latitude countries like South Korea and Canada also face the problem of "disappearing maple leaves." To help combat global warming, we must reduce carbon emissions by adopting a low-carbon lifestyle, such as registering for ebills to save paper and protect trees. 

Metropolis for Animals: Eurasian Otters Found in Hong Kong
Metropolis for Animals: Eurasian Otters Found in Hong Kong

Many people have enjoyed the animated films "Zootopia" or "Madagascar," marvelling at the diverse species in the world. However, many don't realise the connection between biodiversity preservation and climate change. The Eurasian otter, a neighbour to Hongkongers, highlights this link.

The Eurasian otter is an important indicator of aquatic environments, requiring abundant food and clean water systems. It is a top predator in wetlands. Rapid urban development caused their disappearance from Hong Kong until the late 1980s. The latest records show only seven Eurasian otters in Hong Kong, now found only in the northwest New Territories wetlands.

If they disappear again, it would indicate deteriorating wetland conditions and the loss of a top predator needed to maintain ecosystem balance.

Why should we conserve Eurasian otters and other rare animals? Biodiversity and climate crises are interlinked. Protecting rare animals is about preserving the diversity of life. The more species in an ecosystem, the less likely it is to collapse due to changes in a few species. Healthy ecosystems help regulate climate, slowing down climate change.

In an ecosystem, "no one should be left behind," as each species has a unique role. Protecting them means giving them a suitable habitat. Small daily changes, like registering for ebill and switching to eservices, can significantly reduce our carbon footprint and protect trees.

By signing up for eBills between 1 July and 31 December 2024#, you can have a chance to get a tree seedling planted and help conserve Hong Kong’s woodlands. The seedlings will be planted in country parks and nurtured by this event partner Green Earth.

Eligible customers will receive invitation email in early January 2025.

How do I join in and have a tree seedling planted?

Sign up for eBills between 1 July and 31 December 2024#, use them regularly, and opt out of receiving paper bills.

What are the eligibility requirements?

  1. Be a residential customer living within the supply area of CLP POWER​

  2. Hold a valid electricity account that remains active until the end of the campaign

Note:
  • #The dates and times of the promotion are based on Hong Kong time and the records of the CLP server. 

  • If you are currently receiving both eBills and bills by post, you will not be eligible. Please go to online form to change your settings.

  • If participants have not previously provided CLP with a valid email address or consent for receiving direct marketing materials, you can go Help and Support, select ‘Feedback, Suggestions and other Enquiry’ and fill in ‘I want to plant a tree seedling’ before 23:59 on 31 December 2024.​

  • Applicants must claim the tree seedlings through the Domeo website. All participants must register as Domeo members and link their Domeo accounts to their CLP accounts to participate in the promotion.
  • When you sign up for eBills for the first time, you will be rewarded with 500 Domeo points. Tree seedlings can be claimed with 100 Domeo points.

  • Each account holder can only apply for one tree seedling.

  • Tree seedlings are distributed on a first-come, first-served basis while stocks last.

Here are the answers to some of the questions you may have about the event.

You can claim one tree seedling for each eligible account, provided you fulfil the requirements.

If you sign up for eBills, use them regularly, and opt out of receiving paper bills duringthe promotion period, you will meet the requirements to participate. If you receive an eBill which is not payable, you still meet the requirements to participate.

No. To be eligible, you must sign up for eBills, use them regularly, and opt out of receiving paper bills.

To have a tree seedling planted, you must be a registered Domeo member and link your CLP online account to your Domeo account. For details of how to link your account, please click here.

Green Earth will plant the tree seedlings, all of which will be native local species. Click here to view the list of species. The tree seedlings will be planted in different locations in woodland in country parks.

Sign up for eBill 

Keep trees in forests, show the Paperless Love!

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