Apply for electricity or name transfer (Residential)

Get electricity for your new home in Kowloon or New Territories.

This online application takes about 5 minutes to complete.

At a glance

  • Owner/ Tenant 
  • Authorized representative /Property agent

As soon as you sign your:

  • Sale and Purchase Agreement; or
  • Tenancy Agreement.

Please prepare your: 

  • Property’s address;
  • Hong Kong ID, passport number or Resident Identity Card (Mainland China) / Chinese Travel Permit; and
  • Sale and Purchase Agreement, Tenancy Agreement* or Company's business registration number.

*If you do not have these copies on hand, you can still apply and submit the documents to us later.

You can earn 500 Eco Points when you apply online. With Eco Points, you can redeem:

  • smart gadgets;and
  • home appliances.

Eco Points will be credited to your accounts within 1 month of the successful application.

 

Note:

We can only process your application after we receive your Sale and Purchase Agreement or Tenancy Agreement.

What happens next

Confirmation SMS 

Once you submit your online application, we will send an SMS acknowledgement within the same day.  

If you choose to submit your documents at a later date, we will send an SMS reminder within the next working day. Please email the documents to [email protected]. Once the application confirmed, we will send you an SMS notification.

First bill and initial deposit

You may receive first bill within 2 months, at the latest, after your account takes effect. We will collect an initial deposit together with your first bill. The account deposit balance (if any) will be refunded to the registered customer after closure of the account.

Apply for change of load or book an appointment for electrical installation inspection

Depending on your electricity needs, you may need to apply for change of load or book an appointment for electrical installation inspection.

Supply rules

By applying for or obtaining electricity, you automatically agree to our Supply Rules (PDF). These rules are the terms and conditions upon which we supply electricity. They apply to all of our registered customers, and may be updated from time to time.