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Power Outage Reporting & General Enquiries

Please use this form to report power outages or submit enquiries. We'll respond promptly to assist you.

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This form is for outage reports and enquiries only.
To apply for or terminate electricity services, please log in to your account.

You can report power outages or emergency incidents by calling our 24-hour Emergency Service Hotline 2728 8333. For a quicker response, residents of public housing estates are advised to call the Housing Department's Hotline 2761 5555.

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