Log in to online account

For current online account customers, learn how to log in, and what to do if you encounter login errors.

How to log in to your online account

You should first follow the screen's instructions and set up your online account. If you have an existing online account, you can log in to the CLP Power Mobile App or website.

Apple iOS & Website user

Android user

Visit the Login page. Click “Use Login ID & Password”
Input your Account number / Login name and Password to log in your online account.

Log in problems

Hong Kong ID (HKID)

Ensure that you have included all the letters and numbers, but not the brackets (e.g. A1234567).
If your HKID has not been verified by CLP, please submit a copy of your HKID to us.

Name

Ensure that you have entered the same name as your electricity account’s registered customer name.

If you need help, please submit an eForm. Select "CLP App, Online Service and eBill" on the eForm. Or, you may call our customer service hotline.

CLP online account

Set up an online account Reset password & retrieve Login ID Manage and update your personal profile Unbind my online account See more

Log in See more See all Menu Home Search Did you mean Page Help and support Download our app Business objectives results found Accept and continue Start date End date Event type Enviroment related Preferred discipline First Preference Other Preference Project focus Project code Internship type Pages Helps and support Course duration Select course duration Course type for Filter By Clear all Showing {0} of {1} results Sort by Earliest start date Oldest start date Internship start date Internship end date Please stay tuned for upcoming openings. Calculate Key in the figures and press calculate button Total Carbon emission(kg/CO Approx. number of trees planted Electricity consumption（units） Bill Calculator Billing Start Date Billing End Date Tariff Type Consumption Unit(kWh) Number of Billing Days The earliest date you can select is the 1st day of previous calendar year. Residential Tariff Concessionary Tariff for the Elderly Calculation Details Notes: Charge (HK$) Details Consumption Period Rate (HK$) Large Power Tariff Large Power Tariff with High Voltage Super Demand High Load Factor Rider Discount Yes No On-Peak Period Unit (kWh) Off-Peak Period Unit (kWh) On-Peak Maximum Demand (kVA) Off-Peak Maximum Demand (kVA) Please select date Please input Consumption Unit This bill calculator is meant to calculate electricity charges for previous and current years only. The bill calculator can only calculate the budget electricity bill for up to 90 days. Start Date cannot be later than End Date. Please select Tariff Type Please select High Load Factor Please input On-Peak Period Unit (kWh) Please input Off-Peak Period Unit (kWh) Please input On-Peak Maximum Demand (kVA) Please input Off-Pear Maximum Demand (kVA) On or off peak demand, whichever is higher, should not less than 35,000 kVA This topic is related to Customer Service centre Note Tip View All 10 sec video As a , I want to Residential customer Business customer No data District Sub-district Recalculate Please input Number of Billing Days Consumption Unit kVA kWh Energy charge Energy saving rebate Fuel cost adjustment Concessionary tariff Rent & rates special rebate Total amount Energy charge on peak Energy charge off peak Demand charge on peak Demand charge off peak 2022 Special rebate 2023 Special energy saving rebate Special fuel rebate Billing demand shortfall High load factor rider discount Search Help and Support Latest update Customer Service Hotlines Year Month January February March April May June July August September October November December Download Link copied results Sorry, something went wrong. We can't get that information right now. Please try again later. Feedback How would you rate the overall website experience today? Please tell us more(optional) Leave us your comments (optional) Submit